Flagstar Bank Complaints and Reviews

  • Mortgage side of company1 votes
  • Home mortgages2 votes
  • Home mortgage2 votes
  • Unethical claims handeling2 votes
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  • Apr 01
  • Loans and Mortgages
  • Mortgage
  • 97
  • REVIEW RATING 3/5

In 2011 and as of today Flagstar Bank holds my mortgage. In 2011 Flagstar Bank placed my property into foreclosure after making my timely payments under their loan modification (see attachment) and referred the matter to their Attorney’s “Covahey, Boozer, Zevan & Dore”. In fear of losing my property I hired “Ward Pratz & Associates” to whom I paid over $5000.00 in fees, only to learn from... Read more

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  • Apr 01
  • Loans and Mortgages
  • Baltimore, Maryland
  • Mortgage
  • 31
  • REVIEW RATING 4/5

In 2011 and as of today Flagstar Bank holds my mortgage. In 2011 Flagstar Bank placed my property into foreclosure after making my timely payments under their loan modification (see attachment) and referred the matter to their Attorney’s “Covahey, Boozer, Zevan & Dore”. In fear of losing my property I hired “Ward Pratz & Associates” to whom I paid over $5000.00 in fees, only to learn from... Read more

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  • Mar 16
  • Banks
  • Frenchtown Township, Michigan
  • Deposit
  • 102
  • REVIEW RATING 4/5

Okay 1st off I hope someone really reads these complaints. This is a COMPLAINT aboutThe Branch in Monroe Mi on Tekegraph road. At like 9:06 am Today(Monday)I was at the drive thru to make a deposit. Sat for 3 - 4 min no one came to the window. Odd. No sign to say they were closed or no one came at all. Sooooo I parked to walk into a lobby of nobody . A branch manager in her office . 'getting... Read more

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  • Mar 12
  • Loans and Mortgages
  • Tucker, Georgia
  • Mortgage Modification
  • 62
  • REVIEW RATING 3/5

For 3 yrs now Ive been trying everything not to loose my home.It started with my husband loosing his job we got behind. Worked with state unemployement they were going to help pay mu mortgage. Flagstar wouldnt do nothing. No contact. Ruid. Heartless. Hired an attorney wouldnt return phone calls saying never got paperwork..ram out of money to pay attorney. Tryed senting all my income tax to them... Read more

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  • Feb 13
  • Banks
  • Boston, Virginia
  • Refinance
  • 92
  • REVIEW RATING 3/5

We've been trying to refinance since 2009!!! They've not helped us in any way... We were desperately that we even paid a company to be the middleman for us.. Bad idea! They made every excuse possible , never returned messages, no correspondence , said they never received out packets , etc.. One time I was on he for 78 minutes.. Really? Read more

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  • Jan 22
  • Property Insurance
  • Port Saint Lucie, Florida
  • Home Renovation
  • 1
  • 1
  • 136
  • REVIEW RATING 3/5

The worst bank ever. My home had to be renovated due to a flood and the insurance company cut the check to Flagstar as policy standards. This happened in November 2014. It is now January 2015 and i have not received the funds to complete my renovations. Document after document has been signed. The same document i signed back in October. This back is unprofessional and heartless. They must... Read more

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  • Jan 19
  • Banks
  • Rapid City, South Dakota
  • Mortgage
  • 1
  • 1
  • 101
  • REVIEW RATING 4/5

my morgage fell behind due to my hours being cut at work,then i got very sick. missed work 2 weeks.i have called and called. to see what could be done. i do not want to lose my home. i wish something would get done. please help. these people at flagstar bank dont even know there ceo. all i ever get is transfered and transfered then the recording says that person is unavailable. well she must... Read more

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  • Dec 30, 2014
  • Banks
  • Miller Place, New York
  • Mortgage Modification
  • 160
  • REVIEW RATING 4/5

I have recently fell behind on my mortgage with Flagstar and was applying for a modification. After them requesting documents numerous times ( which i sent each time ) they called me on December 18th to say they finally have a complete package and it will be submitted to underwriting within the next few days......fast forward 12 days ( which included 4 weekend days and christmas...i have never... Read more

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  • Dec 15, 2014
  • Banks
  • West Chester Township, Ohio
  • Home Mortgage
  • 125
  • REVIEW RATING 4/5

In 2010 and 2011 my wifes job was down sized we lost over $11,000.00 in yearly income we applied to bank tried to mitigate it, but bank keep losing paper work. Our realtor who was trying to sell property, tried to send paper work in, the bank gave her the lost papers to . Finally we lost our home our credit has been tarnished, it been difficult to finance anything. I seen were there suing the... Read more

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  • Nov 06, 2014
  • Banks
  • Chattanooga, Tennessee
  • Contractor
  • 174
  • REVIEW RATING 4/5

This nightmare started in Jan of this year and for a simple project that should have taken at most 3 months has now gone on for 10 months. Have experienced rude non-caring associates who, once they answer the phone, just lie to you. It takes nearly 30 minutes waiting for someone to actually pick up the phone. I had submitted invoices for payment and was told it would take 10 days for... Read more

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