Flagstar Bank Complaints and Reviews

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  • Customers like
    • Mortgage side of company1
  • Customers don't like
    • Unethical claims handeling2
    • Home mortgages2
    • Home mortgage2

  • May 20
  • Loans and Mortgages
  • Walnut Creek, California
  • Mortgage
  • 23
  • REVIEW RATING 4/5

i was in intensive care with my wife for 2 weeks and out of town...when i returned here was a phone message to call them..they said i was late with my payment .i was ..about 2 weeks. i explained my situation that my wife was in intensive care and passed away and they should give consideration of waiving.. they said NO. i dont care about the $25.00 late charge but i do unfortunately know they are... Read more

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tired of the PMI & escrow money increase for nothing ..no better than Country Wide & Bank of America ...-all crooks ... Add comment

  • Apr 24
  • Loans and Mortgages
  • Saint Paul, Minnesota
  • Loan Foreclosure
  • 85
  • REVIEW RATING 4/5

let my ins. policy lapse put forced placed ins on my home and made payment increase over 500.00 a month refused to accept payment forced me into foreclosure and got attorney general involved and flagstar went through with foreclosure sale behind our back went to hud and hud made them reverse sale and now i was served papers again for foreclosure. so they are starting cycle over and trying to get... Read more

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  • Apr 01
  • Loans and Mortgages
  • Mortgage
  • 244
  • REVIEW RATING 4/5

In 2011 and as of today Flagstar Bank holds my mortgage. In 2011 Flagstar Bank placed my property into foreclosure after making my timely payments under their loan modification (see attachment) and referred the matter to their Attorney’s “Covahey, Boozer, Zevan & Dore”. In fear of losing my property I hired “Ward Pratz & Associates” to whom I paid over $5000.00 in fees, only to learn from... Read more

Was this review helpful? 2 3

  • Apr 01
  • Loans and Mortgages
  • Baltimore, Maryland
  • Mortgage
  • 83
  • REVIEW RATING 4/5

In 2011 and as of today Flagstar Bank holds my mortgage. In 2011 Flagstar Bank placed my property into foreclosure after making my timely payments under their loan modification (see attachment) and referred the matter to their Attorney’s “Covahey, Boozer, Zevan & Dore”. In fear of losing my property I hired “Ward Pratz & Associates” to whom I paid over $5000.00 in fees, only to learn from... Read more

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  • Mar 16
  • Banks
  • Frenchtown Township, Michigan
  • Deposit
  • 185
  • REVIEW RATING 4/5

Okay 1st off I hope someone really reads these complaints. This is a COMPLAINT aboutThe Branch in Monroe Mi on Tekegraph road. At like 9:06 am Today(Monday)I was at the drive thru to make a deposit. Sat for 3 - 4 min no one came to the window. Odd. No sign to say they were closed or no one came at all. Sooooo I parked to walk into a lobby of nobody . A branch manager in her office . 'getting... Read more

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  • Mar 12
  • Loans and Mortgages
  • Tucker, Georgia
  • Mortgage Modification
  • 109
  • REVIEW RATING 3/5

For 3 yrs now Ive been trying everything not to loose my home.It started with my husband loosing his job we got behind. Worked with state unemployement they were going to help pay mu mortgage. Flagstar wouldnt do nothing. No contact. Ruid. Heartless. Hired an attorney wouldnt return phone calls saying never got paperwork..ram out of money to pay attorney. Tryed senting all my income tax to them... Read more

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  • Feb 13
  • Banks
  • Boston, Virginia
  • Refinance
  • 129
  • REVIEW RATING 3/5

We've been trying to refinance since 2009!!! They've not helped us in any way... We were desperately that we even paid a company to be the middleman for us.. Bad idea! They made every excuse possible , never returned messages, no correspondence , said they never received out packets , etc.. One time I was on he for 78 minutes.. Really? Read more

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  • Jan 22
  • Property Insurance
  • Port Saint Lucie, Florida
  • Home Renovation
  • 1
  • 1
  • 175
  • REVIEW RATING 4/5

The worst bank ever. My home had to be renovated due to a flood and the insurance company cut the check to Flagstar as policy standards. This happened in November 2014. It is now January 2015 and i have not received the funds to complete my renovations. Document after document has been signed. The same document i signed back in October. This back is unprofessional and heartless. They must... Read more

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  • Jan 19
  • Banks
  • Rapid City, South Dakota
  • Mortgage
  • 1
  • 1
  • 126
  • REVIEW RATING 4/5

my morgage fell behind due to my hours being cut at work,then i got very sick. missed work 2 weeks.i have called and called. to see what could be done. i do not want to lose my home. i wish something would get done. please help. these people at flagstar bank dont even know there ceo. all i ever get is transfered and transfered then the recording says that person is unavailable. well she must... Read more

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