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1.3 Based on 21 reviews
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  • Customers like
    • Mortgage side of company 1
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    • Unethical practices 5
    • Unethical claims handling 4
    • Unethical mortgage handeling 4
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These a$$wipes will hit you with inactivity fees for three months, until they take your account negative, then will start hitting you with daily overdraft fees which of course they will not refund. Every day now they have been hitting me with overdraft fees, and finally send a pony express mail to let me know that they are hitting with overdraft, but of course, there is no way to get money into the account fast enough so they will continue to... Read more

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A friend of mine suggested I come see you about a mortgage. I would like to know why you have such a low score? I have had a few hiccups in my life, but a score of one is unbelievable!!!

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I had a 60' tall tree fall on my home and cause over $20k in damage. I have a $350k home of which I have a $140k mortgage and have NEVER been late on a payment and am an ideal client - or maybe that's why they don't like me, I pay as I am supposed to. The insurance company settled quickly, but I had to send the check to Flagstar as they are on the deed. They were supposed to immediately cut 50% of the money back so I can start repairs. Mind that... Read more

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I also went through the nightmare of submitting documentation monthly for a loan modification. After many months I was told my income was to high to qualify. When I received notice I was. being foreclosed on from an attorney(Brock and Scott) and asked questions I was told they could not answer my questions and referred me to flagstar. Flagstar said they couldn't answer question because the attorney was handling everything. My home was... Read more

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2013 of December, Dovenmuehle sold my mortgage to Flagstar without notification. In February 2014, I started receiving checks of the amount I paid Dovenmuehle, weird. I was handed a summons that Flagstar was basically going to take my home, that I never made payment to them. It would've been nice if I would've known my mortgage was sold. So i contacted an attorney in this matter, he was great. He found out I was getting embezzled, $150.00 from... Read more

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Asked about a property that was in there name it was a burnt down house that was there for 5 years they had no clue about any questions I had and was rude and pissed off that I would inquire about buying a property that I knew the owners had abandoned but yet after 9 months of trying to track down there misleading *** they sold it.

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I lost my home in 2008. I resided in my home for 17yrs. I know it sounds crazy but i am still dealing with the lost. I never been in a foreclosure situation. I lost my job in 2006, were still making my monthly note at the end of 2007 flagstar increased my monthly note. I didn't see it coming. If it was small increased i probably would have not question it but considering the amount i needed an explanation. Flagstar explained to me that it was a... Read more

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This "bank" is chock full of ineptitude. After dealing with them for 7 years, I'm positive it must be a requirement for employment and advancement. If you manage to get in touch with someone who isn't inept, then they are rude. They make it difficult to get in touch with a live person. If you get a live person, they don't know anything - it's always handled by another department. But you aren't allowed to talk to people directly in that... Read more

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Constantly have a problem logging in to the online banking / mobile banking. Once again LOCKED OUT and need to see account. This is the only bank I have this issue with, I use the same phone and laptop. It would be great if they could get it fixed. Also to have a minimum word limit to complain is crazy. FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT Read more

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Hello all, My name is Mary and I'm sorry to hear about the kinds of things that Flagstar has done to you. It is horrible that you've been shamed out of money and opportunities. PLEASE CONSIDER JOINING US IN A CLASS ACTION LAWSUIT. We are working with top-notch attorneys and credit folks to put together a class action lawsuit against Flagstar. You can be totally anonymous, and we will give you legal protection from retaliation. You could be... Read more

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