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Flagstar Bank

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Flagstar Bank is a federally chartered stock savings bank that is headquartered in Troy, Michigan. The bank is owned by the holding company Flagstar Bancorp, Inc. Flagstar Bank provides numerous products of financial nature, such as retail banking, loan and mortgage financing and servicing, consumer and corporate finance and asset management. The tagline of the company is: "Convenience you can count on". Flagstar is one of the largest banking institutions in the United States. In 1997 the bank went public. Flagstar has a number of banking centers in 3 states and numerous lending offices across the country.

Besides, Flagstar Bank has an Internet banking branch which also generates a lot of mortgages.
Please try to contact Flagstar Bank Customer Service directly prior to posting any complaints on this site.

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Flagstar Bank Reviews

Anonymous
Flagstar Bank
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

Everyone here, whether you are still fighting with Flagstar to save your home or already lost it, needs to file a complaint with consumerfinance.gov today! Flagstar and others may ...

#315585
Apr 30, 2012
98

Morgandude
Flagstar Bank - FLAGSTAR is DISHONEST
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

Our story is like a lot of others. In our case my wife and I retained our jobs (and still work at the same places today) however due to the economy we lost 40% of our income. We ...

#314803
Apr 26, 2012
112

Vduffel
Flagstar Bank - Forclosed When I could Pay
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

I was making $49 grand a year and was able to pay all my bills. I lost my job due to downsizing in 02/2011. I told Flagstar what happen and they did not seem concerned. I drained m...

#312533
Apr 16, 2012
161

Maurice
Flagstar Bank
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

TO WHOM IT MY CONCERN, I REALLY FEEL THAT DISCRIMINATION WAS AGAINST ME BECAUSE I'M BLACK AND I WAS TRYING TO GET A LOAN MODIFICATION WITH FLAGSTAR BANK SENSE 12/2/2009 WHEN I GOT ...

#310756
Apr 08, 2012
183

Please H...
Flagstar Bank Custoemr Service
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

I have a mortgage that is underwater owe about $ 205k and home is worth $ 180k. My home is not owned by Fannie Mae or Freddie Mack nor is it an FHA. I have been trying for the la...

#308795
Mar 30, 2012
230

Anonymous
Flagstar Bank - Foreclosure letter before getting denied for modification
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

My husband was trying to get his loan modify because the oil refinery he is working at is closing down. we have sent in all the information that Flagstar required of us. We could n...

#307071
Mar 23, 2012
238

Pattere
Flagstar Bank - FINALLY!! FLAGSTAR FOUND QUILTY OF FHA FRAUD!!
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

MANHATTAN U.S. ATTORNEY SUES FLAGSTAR BANK FORFRAUDULENT MORTGAGE LENDING PRACTICES AND SETTLESFOR $132.8 MILLION AND OTHER CONCESSIONSBank Admits and Accepts Res...

#306802
Mar 22, 2012
365

Revoluti...
Flagstar Bank - Raised mortg when my Dad died.
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

How about FLAGSTAR raising the mortg. on my fixed incomed Mother after my Dad past away. This company is bad news.....it will be shut down. They are evil. flagstar sucks. flagstar ...

#306565
Mar 21, 2012
189

Queen500
Flagstar Bank - Flagstar is the worse
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

Hi my name is victoria and i def would like to pursue a lawsuit against flagstar bank.....in september of 2009 my husband was deployed to iraq...i contacted the mortgage company t...

#306126
Mar 20, 2012
244

Podunk
Watch Out! Flagstar Bank is Dishonest!
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

I have tried to modify my loan 4 tiomes. I was denied for everything under the sun, even though I had submitted all paperwork requested. Now I am having a FORENSIC AUDIT done. I fa...

#302331
Mar 05, 2012
317

Melissa88
Flagstar Bank has had me in modification for 2 years
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

I am a single mother of three. My middle boy is autistic and had been diagnosed with diabetes. I had no vehical and the only way to get him to his doctor appointments was to get on...

#299498
Feb 23, 2012
328

SKrenek
Lawsuit against Flagstar Bank for fraud
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

I have HUD, FHA, and the US Attorney involved with an opened case number. I'm collecting names, statements, and contact phone numbers. Flagstar is practicing Bank fraud. If you...

#295893
Feb 09, 2012
683

Mic131
Flagstar Bank - Flagstar Sucks
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

Called to talk to Flagstar customer service department with a problem I was having, machine teller informs me there is a guaranteed less then 25 minute hold,(What a joke) was on ho...

#288799
Jan 13, 2012
481

Anonymous
Flagstar Bank
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

A pipe burst and flooded our home. All the floors had to be removed. Our insurance carrier sent us a $11,000 check to make repairs. Check was made payable to us and Flagstar as ...

#283535
Dec 23, 2011
691

Anonymous
Flagstar Bank - Flagstar Lending To Who???
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

I work in a real estate office and have witnessed first hand the run-around offered by this lender! I believe I'm unbiased as I was actually able to push my loan thru. Just t...

#280143
Dec 08, 2011
711

Dlwdillon
Flagstar Bank - Loan modification, waiting 19 months
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

Weve been trying to obtain a loan modification, for over 19 months, we get alot of run around. prime example "what makes you think you can get a loan modification?" this comm...

#277716
Nov 28, 2011
695

Fmeone123
Flagstar Bank /PARAMOUNT EQUITY UNDER INVESTIGATION!
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

BEWARE! PARAMOUNT EQUITY AND FLAGSTAR WILL BE SHUT DOWN FOR MORTGAGE FRAUD. IF YOU ARE FORECLOSING, STAY IN YOUR HOME AND WAIT UNTIL YOUR HOME GOES TO AUCTION, WAIT UNTIL THE NEW ...

#277353
Nov 26, 2011
877

Fmeone123
Flagstar Bank UNDER INVESTIGATION FOR MORTGAGE FRUAD! BEWARE!
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

FLAGSTAR BANK WILL BE SHUT DOWN.. AND THEY WILL HAVE TO WALK AWAY FROM ALL THE MORTGAGE FRAUD THEY HAVE COMMITTED. FLAGSTAR BANK IS DOING ILEGAL BUSINESS AND FORECLOSING ON MILLION...

#277347
Nov 26, 2011
1124

Fmeone123
Flagstar Bank - FLAGSTAR FRAUD!!!!!!!!!!!!!!!!!!!
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

LOOK ON YOUR MORTGAGE CONTRACT TO SEE IF YOU HAVE MERS ON YOUR LOAN PAPERS. IF YOU HAVE MERS ON YOUR DOCUMENTS YOUR LOAN COULD OF BEEN PROCESSED ILEGALLY AND IF YOU FORECLOSE THERE...

#277344
Nov 26, 2011
819

Rn4baby2
Flagstar Bank Customer Reps are Bullies!
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

I have banked with Flagstar since it entered the Indianapolis market. I went there for the very good(at that time) interest rates on deposits/CD's. I have always ...

#276084
Nov 19, 2011
579

Homeguide
Flagstar Bank Loan Modification Class Action
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

I have tried to modify my mortgage with Flagstar for 1 1/2 years. For the first 7 months the loss mitigation department asked for the same paperwork every month. Finally after ma...

#267415
Oct 11, 2011
1044

Anonymous
Flagstar Bank - Flagstar, inefficient, unresponsive withdrew 3 other mortgages from our account.
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

Flagstar is the most inefficient, unresponsive arrogant mortgage bank I have ever had to deal with. After withdrawing our monthly mortgage payment from our bank account they procee...

#267151
Oct 10, 2011
694

Dlape
Flagstar Bank - Flagstar Loss Mitigation is worthless. They want to foreclose.
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

We were with Flagstar bank and had never missed a payment. In 2009 I lost my job and also faced a medical issue with cancer. We paid our payments on time for 2009, never missing a...

#266142
Oct 05, 2011
829

Not happ...
Flagstar Bank - Flagstar sucks
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

Went through loss of income and break-up with partner. My first home was leased to owned, but renters skipped out on buying the home. I contacted Flagstar for assistance in a Sho...

#263341
Sep 21, 2011
685

ThumperNM
Flagstar Bank - Bait and Switch mortgage rate
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

I was working with a lender when LSI/Flagstar contacted me and promised me a loan with a lock at 4.5%. After three months they continued to string me along telling me that none of ...

#261448
Sep 12, 2011
739

Anonymous
Flagstar Bank - Transfer of Mortgage to new outfit Nationstar
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

Both Flagstar and Nationstar are piss poor when it comes to transferring the mortgage account. They send a lousy letter and provide absolutely NO paperwork to get the process goin...

#260381
Sep 07, 2011
687

Anonymous
Flagstar Bank - Mortgage
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

I refinance in 2008 and the people give my loan to flagstar bank and they have been giving me a hard time every scent i get with them; i have got behind in my payment and the have ...

#259812
Sep 04, 2011
646

Isaarbor
Flagstar Bank - Flagstar prolongs loan mod. process and now begins foreclosure.
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

A year and a half ago, I applied for a loan modification from Flagstar Bank. (Two years prior, I had refinanced with them recei...

#258363
Aug 28, 2011
857

Anonymous
Flagstar Bank = Dirty Dogs
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

After sending payments for my so called "trial period" for the Modification Agreement for 16 months...asking when they were going to finalize it, they finally did...by putting my p...

#258039
Aug 26, 2011
654

Anonymous
Flagstar Bank charged me for a paper statement even though I have gone paperless.
5.0 Corporate Headquarters 5151 Corporate Drive TroyMI 48098 https://www.flagstar.com/customer-service/contact/ContactFlagstar.html

Has anyone else had flagstar bank charge for a paper statement being mailed out even though you signed up for a paperless statement and when you go to tell them to reverse the char...

#257494
Aug 24, 2011
645
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