Contact Flagstar Bank Customer Service
Flagstar Bank Phone Numbers and Emails
Toll-Free Number:
-
(888) 248-6423Banking, loan and account support
Customer Service:
-
(800) 968-770024-Hour loan servicing/MyLoans support
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(888) 254-5417Government/public Funds Banking
-
(855) 774-4855Home Lending
Flagstar Bank Emails:
Contact Information
Flagstar Bank Website:
Flagstar Bank Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7:30 a.m.-9 p.m. (ET)
Saturday: 8:30 a.m.-6 p.m. (ET)
Construction, personal loans,
mortgage payments
Flagstar Bank
P.O. Box 660263
Dallas, TX 75266-0263
Commercial loan payments
Flagstar Bank
5151 Corporate Drive, E-203-1
Troy, MI 48098
Summary of Flagstar Bank Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Flagstar Bank?
Payments and Charges Question:
- “Boat payment”
- “My debit card was stolen”
- “Automatic payment”
Request for Information Question:
- “About my account”
- “Question about my mortgage payment”
- “Mortgage assistance”
Product/ Service Question:
- “My home insurance has not been paid”
- “I've had too many withdraws on my account, and I need to make sure that I can buy gas and get groceries today because they froze”
- “Insurance check”
Account Question:
- “Can't access my account”
- “Can not login”
- “Check account Balance”
Employment Question:
- “I need a ten day closeing payoff”
- “Payoff”
- “Payoff quote”
Cards Question:
- “Some one used card with out me giving authorization”
- “Lost card”
- “Card Decline”
Refund Question:
- “Refund last payment”
Activation/ Cancellation Question:
- “To cancel the home insurance”
- “Unable to activate debit card”
Other Question:
- “Taxes”
- “Morgage”
- “ATM malfunction”
About
Flagstar Bank is a federally chartered stock savings bank that is headquartered in Troy, Michigan. The bank is owned by the holding company Flagstar Bancorp, Inc. Flagstar Bank provides numerous products of financial nature, such as retail banking, loan and mortgage financing and servicing, consumer and corporate finance and asset management. The tagline of the company is: "Convenience you can count on". Flagstar is one of the largest banking institutions in the United States. In 1997 the bank went public. Flagstar has a number of banking centers in 3 states and numerous lending offices across the country. Besides, Flagstar Bank has an Internet banking branch which also generates a lot of mortgages.
Flagstar Bank is ranked 281 out of 1246 in Banks category
USA
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