Contact Flagstar Bank Customer Service
Flagstar Bank Phone Numbers and Emails
Toll-Free Number:
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(888) 248-6423Banking, loan and account support
Customer Service:
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(800) 968-770024-Hour loan servicing/MyLoans support
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(888) 254-5417Government/public Funds Banking
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(855) 774-4855Home Lending
Flagstar Bank Emails:
How to Contact Flagstar Bank?
Most Popular Number:
| Total calls: 179 | Issues resolved: 13 | Last call: Nov 14, 2024 |
Flagstar Bank Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Flagstar Bank is 8882486423. 65% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 5 minutes.
Be prepared for the call as Flagstar Bank may ask you for the following information to identify you as a customer: first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Flagstar Bank is 8882486423. 65% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 5 minutes.
Be prepared for the call as Flagstar Bank may ask you for the following information to identify you as a customer: first and last name.
People call Flagstar Bank mainly because of request for information, account, payments and charges.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Flagstar Bank is info@flagstar.com. 76% of customers use this email address to address their issues and concerns.
Contact Information
Flagstar Bank Website:
Flagstar Bank Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7:30 a.m.-9 p.m. (ET)
Saturday: 8:30 a.m.-6 p.m. (ET)
Construction, personal loans,
mortgage payments
Flagstar Bank
P.O. Box 660263
Dallas, TX 75266-0263
Commercial loan payments
Flagstar Bank
5151 Corporate Drive, E-203-1
Troy, MI 48098
Summary of Flagstar Bank Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Flagstar Bank?
Payments and Charges Question:
- “Make a payment”
- “Making a payment this Friday, July 6th or 7th”
- “Mortgage payment where to send by maill”
Request for Information Question:
- “General information”
- “About my account”
- “Question about my mortgage payment”
Account Question:
- “Blocked Visa card”
- “Balances”
- “Can't access my account”
Product/ Service Question:
- “My home insurance has not been paid”
- “I've had too many withdraws on my account, and I need to make sure that I can buy gas and get groceries today because they froze”
- “Insurance check”
Employment Question:
- “I need a ten day closeing payoff”
- “Payoff”
- “Payoff quote”
Cards Question:
- “Some one used card with out me giving authorization”
- “Lost card”
- “Card Decline”
Refund Question:
- “Refund last payment”
Activation/ Cancellation Question:
- “To cancel the home insurance”
- “Unable to activate debit card”
Return/ Replace Question:
- “Bank statement correction”
Other Question:
- “Cannot get into my banking online”
- “Necesita ablar con ustedes”
- “Zelle”
Compare Flagstar Bank Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
