I have had a terrible experience with Flagstar. It took three tries to get a modification from them and only when the third party company took over the modification process did my modification get approved.
This experience had irreparably damaged my credit and I want to be compensated for the 1 year average time it took them to process my modification packages. When I first got my loan the servicing company told me that i would get a 4% rate and refused to give me my truth in lending statement until the day before closing when they try to force me into an arm with a high interest rate. I walked away but the seller paid to buy down my rate from 6% arm to a 5% fixed. This was the beginning of my bad loan experience.
Then when I found out that my VA foreclosure needed a lot more structural work than anticipated, Flagstar lied to me and told me that there were no programs available to me for assistance.
It was a consumer organization that I saw on a commercial that let me know about the HARP and HAMP programs. The make so many mistakes and are so unethical that I know another class action lawsuit will be successful.
This reviewer shared experience about poor customer service and wants this business to issue a partial refund as the author lost $100000. Upset.at.Flagstar-7 is overall dissatisfied with Flagstar Bank. The most disappointing about flagstar bank loan modification at Flagstar Bank was unethical mortgage handeling and as many of their customers Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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