My husband and I have had our mortgage through Flagstar for 2 yrs. now. They have messed up our escrow also. Even though I have went to the court house to get copies of our taxes, and faxed them three times (they say they still haven't recieved them).
Flagstar bumped our mortgage up to cover escrow by over $200.00/MO. We are know paying over $800/mo. on a $58,000 home! How rediculous!
I have made several attempts with them to find a way to help us, they just keep telling me I have to wait until we get our house re-appraised and the taxes get refiled next year. This is maddening and breaking the bank!
Product or Service Mentioned: Flagstar Bank Mortgage.