Never in my life have I worked so hard to give my business to someone. I signed refinance papers the first week in September and, here it is, late January and I've been told more than 3 times we have a closing date.

None of which have come to fruition. The original rate expired and I was told I have 10 days to close in order to keep the rate. I'd love to close but their "underwriting" can't seem to move my paperwork off of their desk. I've been unable to get responses from anyone for weeks at a time including the manager.

Obviously they don't need the business.

Needless to say, I'm taking my refinance request elsewhere.

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