Flagstar called us and said we were late on our payment July 1st/2011. We got copies front and back of our checks and faxed to the number we were told to.
Told John if did not get the fax to call us and make sure we did not show up as late and effect our credit scores. Later in July still did not received a statement for Aug payment. Called and a man hung up on four times and would not give his name. Finally got a nice lady who understood my fustrations and said they still have not corrected our account and a late fee.
Now showing we are 30 days late with a late fee. Can not get a hold of any one who can help me. Now my credit is shot and still no statement to pay Aug. What a fraud company.
Why does this happen, they should be glad we pay and on time.
now my credit is screwed up!!!!!!!!! I will be happy to sighn any class action suit againt Flagstar bank.
Monetary Loss: $1200.