I applied for a loan modification in September 2009 when my job was cutting back hours and I thought that would be a good temporary lifeline which I thought was available and I also thought the company would be willing to fix a minor problem. I was just told to send in the same paperwork every month without a response and when I would call they just would tell me it was getting sent to a modification specialist and to just keep sending in pay stubs and bank statements.
Finally got an answer when I called on October 14th 2010, they told ,me my modification was denied and house was being sold at auction on October 15th which if you didn't notice was the next day. Later was served paperwork that they had filed an unlawful detainer lawsuit against me for living in a house that I wasn't paying for which I had tried to give them money but they refused to take it. I was 3 payments behind and had 2 payments that I could pay and they said because I had filed for a modification I wasn't able to pay at this time. I think this bank is a joke and I recommend never doing business with.
They set you up for failure telling you to be delinquent before they can help you and then refuse to take your payments until they come to the decision of denial for a program that the guidelines to qualify are your exact situation and now you are so far behind there is no way to catch up and they take your house. DON'T DEAL WITH THIS COMPANY
Product or Service Mentioned: Flagstar Bank Loan Modification.