Charlotte, North Carolina
Not resolved

When I lost my job in 2010 I went to Flagstar for help. (a loan modification).

At the time my loan was current. When nothing happened after several months I called and was told that the only way my application could get to the top of the pile was if I wasn't paying my loan. Foolishly I listened. Well, 20 months went by and I received a modification of $100.00 less than the original payment with late fees and all the arrearages.

There is much more to the story but I'm now in foreclosure and my family will be put out of our home.

Please don't listen to a word these people say, they don't give a *** about their customers and will lie month after month about the status of the modification. Absolute worst, most dishonest bank I have ever dealt with.

Product or Service Mentioned: Flagstar Bank Loan Modification.

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