No one cares about your issue. No one returns calls-even managers let voice mail take calls for over two months and still no return phone calls.
They let your account go late and when you try to ask them what is going on they say they don't care! Unbelievable! If they tell you they have a repayment plan worked out-don't believe it! They are not capable of even the smallest amount of integrity in their dealings.
We are in the process of getting rid of them right now and we will never go w/Flagstar again! They need to be shutdown immediately!!