Flagstar bank illegally foreclosed on our home. My husband and myself both lost our jobs & tried without success to get Flagstar to modify our loan.
When we were 2 months behind we tried to continue making payments which they accepted and then returned the equal amount making it impossible for us to catch up. They finally went to mediation with us and reached an agreement but they then called me at home & advised they would not honor their end & were proceeding with foreclosure. We lost our home due to being 2 months behind on our loan & them continually not accepting payments even though they supposedly were working on a loan modification. We had called, written, called, faxed requested documents continually, mailed them in certified mail, tried everything but they were unwilling to work with us at all.
We had both lost our jobs & we waited months to get approved until finally we were advised they were foreclosing. They had calls go directly to 'full mailboxes' where no message could be left. They admitted to being over 6 months behind on modification requests. They have been found guilty of illegal practices but how does this help us now?
We would like to get some of the money that they were fined by the government but don't know how. They out and out lied in mediation saying they did not hold our loan.
Can anyone help me? Sherrylrcomer@yahoo.com
Product or Service Mentioned: Flagstar Bank Loan Modification.
Reason of review: lied & deceitful practices.
Monetary Loss: $150000.
Preferred solution: Let the company propose a solution.
Flagstar Bank Cons: Lack of communicaiton, Being lied to, Unethical practices.