Our first experience with Flagstar was a short sale. After almost a year processing the request the bank closed the account because the offer was too low.
They did not contact us at all about a counteroffer so we lost the buyers. We couldn't afford to go through that process again so we chose to start a deed in lieu of foreclosure.
We started in January 2013 and finally got an agreement in September 2013 but Flagstar didn't process it and we found out from the VA it is now being processed as a foreclosure!!! Contact me at email@example.com or 520-444-1442 for a lawsuit!