Walnut Creek, California
Not resolved

i was in intensive care with my wife for 2 weeks and out of town...when i returned here was a phone message to call them..they said i was late with my payment .i was ..about 2 weeks. i explained my situation that my wife was in intensive care and passed away and they should give consideration of waiving..

they said NO.

i dont care about the $25.00 late charge but i do unfortunately know they are *** bags...i also read some of the complaints against them. my view of business is the purpose of business is to not make aa profit but to serve people...If you are ethical and serve people in a quality fashion you will make and deserve a profit..its a cultural thing..Flagstar does not meet the criterion.

Product or Service Mentioned: Flagstar Bank Mortgage.

Reason of review: Bad quality.

Monetary Loss: $25.

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