Recently I got a copy of all three of my credit reports with scores and my score was near 800 on all three, however when I got the reports and sat down and really looked them over, there no longer was a trade line for Flagstar bank. Pissed was not the word, as my score dropped to 730.
I had a $200,000.00 mortgage with this bank if you want to call them one and I paid the entire mortgage off early as I had come into some real money from an inheritance. I proceeded to call Flagstar bank on the phone a few times and could never get someone on the phone. Well, I had no choice but to send the a letter, certified to make sure they got it and I explained in the letter that they stopped reporting to Experian, Equifax and Trans Union and it affecting my credit scores big time. I did not hear anything back from them until about a month later with a letter inside explaining to me since my mortgage was paid off, it was no longer in there system therefore it does not report to any of the credit bureaus any longer.
I was livid and upset beyond explanation. I sent another certified letter and waited another month to receive a response and it was the same exact story. Can you imagine paying off a $200.000.00 mortgage off early and the bank you paid it to does not report it to the credit bureaus any longer.
This Flagstar bank sucks and I mean sucks...! I would not give them the Steam...off my ***.