I only wanted to open up a C.D. account, they had good rates and needed to ask them one question.
The phone rang/rang/rang during business hours and all I got was the message to 'hang in there' or something to that effect. If they can't hire enough people to answer their phones; what hope is there my money will be safe and I'll be able to retrieve it when the C.D. matures?
How in the world does a bank do business like this and expect people to have faith in them? I refuse to do business with any business who doesn't answer the phone in a timely manner during normal business hours.