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I filled a four page questionnaire to see if we could lower our current interest rate of 7.75%.I was contacted by a flagstar rep that said we were approved for a new 4.9% rate with no closing cost.

I would also like to mention that in the three years that we have owned our home we have NEVER missed a payment! We were thrilled to be saving the much needed income. However, just a week later we were informed with out explanation that flag star could not help us after all??? What could we do?

No one is offering loans right now, especially since I have gone back to school and we are a single income family of four.Thanks for nothing flag star.

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Anonymous
#374639

Try the Office of the Comptroller of the Currency. They deal with fraudulent and bad faith business practices. Worked for us, in just 10 days.

Anonymous
#71771

Did you think you were going to get a square deal from "flagSHAFT bank" also known as flagstar bank, this i know because i have read from other blogs on this site, there are thousands and thousands of unhappy customers that get screwed from this class act of a so called bank! Note there are a couple of nuts that don't make sence, but the rest of the good customer's never get a Sqare deal. They still don't get it, how many new customer's they loose by word of mouth.

Anonymous
#60993

We have been at Flagstar for over 2 years now and were also told we qualified for a lower interest rate and after waiting 6 weeks got the new everything was great and we set up the closing date within 3 days.

The day we were to close I received a call stating I would need to bring an additional $2000.00 dollars and that my payment had only decreased by $86.00 a month.

Nothing at were in the orginial paperwork signed and returned.They are out to get whatever they can - however they can.

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