Both Flagstar and Nationstar are *** poor when it comes to transferring the mortgage account. They send a lousy letter and provide absolutely NO paperwork to get the process going. It's no wonder how these banks screw up...they have dumb *** making decisions with no follow through, no coupon books or anything to get these things paid correctly. It's a big *** shoot. They have absolutely NO idea of how to get things done in a organized way. Both are *** companies.
Tell all those who will listen not to do business with Flagstar in MI.
Don & Sue
Prior Flagstar customers
Product or Service Mentioned: Flagstar Bank Mortgage.