119 views
New Reviewer
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

Flagstar does not answer any complaints from their help line, computers are always having technical issues, one customer service that is always busy 24 24/7. They have transferred money from account, which the stated they were not honoring and previous prior agreements(the amount was incorrect???).

when I made arrangements to myself to pay the amount due it over-drafted the account.

For 8 days I have been trying to close this account and they have deducted charges things I did not authorize. I am a senor citizen on fixed income and now I am in trouble.

Flag Star has proven it is not worth Wells Fargo's customers.

Reason of review: Poor customer service.

Flagstar Bank Pros: Old mortgage company.

Flagstar Bank Cons: Servicing is the worst i have ever dealt with.

Location: 5151 Corporate Dr, Troy, MI 48098, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

We couldn't get away from Flagstar fast enough. My husband and I found a great bank nearby and got set up with new accounts.

I am so sorry you are still trapped by horrible Flagstar. They absolutely DO NOT deserve Wells Fargo customers.

Flagstar Bank Reviews

  1. 91 reviews
  2. 13 reviews
  3. 5 reviews
  4. 6 reviews
  5. 2 reviews
Flagstar Bank reviews