Flagstar does not answer any complaints from their help line, computers are always having technical issues, one customer service that is always busy 24 24/7. They have transferred money from account, which the stated they were not honoring and previous prior agreements(the amount was incorrect???).
when I made arrangements to myself to pay the amount due it over-drafted the account.
For 8 days I have been trying to close this account and they have deducted charges things I did not authorize. I am a senor citizen on fixed income and now I am in trouble.
Flag Star has proven it is not worth Wells Fargo's customers.
Reason of review: Poor customer service.
Flagstar Bank Pros: Old mortgage company.
Flagstar Bank Cons: Servicing is the worst i have ever dealt with.