I have tried to modify my loan 4 tiomes. I was denied for everything under the sun, even though I had submitted all paperwork requested.
Now I am having a FORENSIC AUDIT done. I faxed the papers for that process to Flagstar, and even though they say they never received the QWR papers, they keep telling me I shouldn't go through a third party and pay them when I could do the process myself.
I have tried 4 times to do the process myself and they know it. I was denied one time because they said they didn't get bank statements. I went to the bank and had them print out a copy, they wouldn't except those papers because they said they were computer generated.
Since I get my statements online I went online and printed out a copy of the bank statement, then they said they wouldn't accept those because they were computer generated. One time they even denied me because I didn't check a box on a form.
I was not notified. TALK ABOUT DISHONESTY!!
Product or Service Mentioned: Flagstar Bank Loan Modification.