FlagStar Bank and Mortgage Company has been sitting on my insurance check for over 6 months now and all of the repairs have been done for the storm damages to my home since September of 2013. I am thinking they have had plenty time to collect interest on my money and I have Contractors that need to be paid!!!
I call and sit on hold before even getting to speak to a single person for up to 45 minutes and when I get an alleged "Customer Service" representative, all they do is dish out excuse after excuse as to why the funds have not been released as yet? I don't know how many more calls and pieces of paperwork *** I can send them before they part with my money.
Product or Service Mentioned: Flagstar Bank Mortgage.
Monetary Loss: $16835.